OTO One to One Interactive

If you’ve read any of my material on sqlblog.com or follow me on twitter (@aaronbertrand), you have probably already painted a clear picture that I’m a Windows-based database guy; more recently, though, I have been (at least indirectly) branded a crazy Apple fanboy… and deservedly so.  Here’s my story…

A few short years ago, the only Mac experience I had was with a 17″ iMac G5 (the first pretty iMac, not the UFO or the fishbowl), which I bought for web design and compatibility testing in my own personal projects.  (I did have the fishbowl-based  MacAquarium fish tank at work for a while, until I dismantled it when a snively and overbearing co-worker complained that the filter made too much noise.  Yeah, exactly.)  We had some G4s in the office back when we were still in Newport (we’re talking late 90’s, early 2000’s here, I can’t even remember if they were OS8 or OS9), but I had played with them barely enough to know that I preferred Windows.  At least at the time.

About two years ago, I realized that if I wanted to seriously start speaking out in the community, I would need to learn how to use a laptop.  Not that I expected such a transition to be difficult, but I was convinced that a small screen would annoy the crap out of me.  I shopped around, and while I could have gone with a piece of junk from Dell or HP (which probably wouldn’t even still be working as I write this), I decided to go all out and procured a 17″ MacBook Pro with 4GB of RAM.  I have to say that I fell in love with OS X almost immediately, and man, what a beautiful screen.  There were some little learning curve issues, like the location of the applications’ minimize/close buttons top left, the way the dock differs from the taskbar, and how closing a window doesn’t really close the application.  But these were easy to overcome, and I continued to use the laptop for web, e-mail, presentations, blogging… you know, not work stuff, but the reasons your mom needs a computer.

Then my company was bought and we were assimilated into a Boston office - translating to the fact that I would be working from home quite a bit, and would be expected to punch the clock during my commute (mobile broadband is great for checking in, getting a head start on diagnosing problems, and so on).  For starters, I needed to get my aging Dell Precision in my home office up to speed (or replace it), and find a way to do work from my laptop while on the commuter rail.  Remember, I am a Windows / database guy, so most of my work is done in Visual Studio and/or Management Studio - neither of which, of course, are available for Mac OS, one of the reasons not many of my colleagues have a Mac at all.  I was surprised at the media table at PASS last year, when I sat down next to Brent Ozar, who was sporting a MacBook Pro not unlike the one I had just pulled out of my ultra-rare SQL Server 2008 computer bag.  We didn’t really think much of it at the time (and I’m sure we both get our share of ribbing at such events), but it has been a running topic on twitter whenever anything Mac comes up within our collective circles.

Back to my work problem.  As it turned out, I found that I was most productive if I did not maintain a working environment at home, but rather kept all my critical files and projects in a single location on my workstation in the office.  This was partly because I got sick of transferring files between machines on flash drives, and partly because SourceSafe and other important shared resources could, at certain times, be excruciatingly slow and painful over the VPN - making it frustrating, if not impossible, to perform several tasks remotely.  So all I really needed was a Remote Desktop session on my workstation at work, which meant my machine at home simply became a dumb terminal.  In turn this meant that it didn’t matter what kind of machine it was, as long as it could connect to the VPN and support RDC.  For a while I tried to stick with a Windows machine (and used RDC on the Mac if I needed to be away from the desk), but as you might imagine from the tone of this post, I became increasingly more frustrated with Windows (and PC hardware in general) as time went on. 

Right now I have 4 Dells (3 Precisions and 1 OptiPlex)… the Precisions were $3,000 or more (one was nearly $5,000 at the time of purchase), and the OptiPlex was $600 (+ an inexpensive upgrade earlier this year - a better video card which doesn’t fit in the case, and 8GB RAM).  The OptiPlex is the only machine that is usable, and barely so; it is running the release candidate of Windows Server 2008 R2 (which you can download, however note that it is x64 only!).  Ironically that was by far the cheapest machine I have ever been involved in purchasing; the other three, while much more expensive, are either dead, gutted or both.  (And that iMac I mentioned above?  I donated that to work as a test machine, and it is still running stronger than many PCs purchased more recently have bitten the dust!)  Between crappy motherboards, bad power supplies and an utterly horrible experience with Windows Update/Microsoft Update, I had just had enough with Windows, and felt much more confident in Mac hardware.  I started to use only my laptop at home and on the train, and contemplated what I would do about having a workstation in my home office that might display a little bit of longevity for a change.

I had no interest in getting another machine that would run an x86 version of Windows… the Windows world is definitely moving toward 64-bit, and I am fine with this.  The trouble is, many vendors are not, and do not update their software and/or drivers to work on x64.  (So while you would have a hard time buying a machine that didn’t support x64, you would be wasting your money on RAM above 3GB if you couldn’t actually run x64.)  For most of my hardware this hasn’t been an issue, and by the time Windows 7 and Windows Server 2008 R2 hit the streets, I think the hardware and drivers situation will be well under control.  However, my main problem has been trying to connect to work from a Windows x64 box at home - and I did try for a while, believe me.  Cisco has furiously refused to provide a 64-bit VPN client for their older gear; and even if you wanted to try installing the 32-bit client, installation is blocked.  You can use AnyConnect if you have newer stuff (which we don’t), or you can pay for a 3rd party product like NCP’s SecureEntry Client (the demo of which I couldn’t get to work), but otherwise you are out of luck.

With all of these things in mind, when it finally came time to face the fact that I needed more than a 17″ screen to be productive at home, I opted for a Mac.  “You’re crazy!” was the most common response, when talking about it with friends and colleagues.  “How could a SQL Server dork use a Mac as their workstation?”  In reality, it would not be that much different than what I was already doing with my MacBook Pro.  I could establish a VPN connection (oh and Cisco *is* maintaining a VPN client for the Mac, which continues to work with their old gear), then start a Remote Desktop Connection to my workstation at work, and voila, except for the fact that I am limited to one screen, it is just like I am at work. 

So, I went ahead and bought myself the ultimate Christmas present:  A Mac Pro with two quad core processors.  I filled the three empty hard drive bays with three Western Digital 1TB drives, then added 16GB of RAM from OWC.  Shortly after that I filled up the rest of the memory slots with another 16GB of RAM from MemoryToGo (if you are buying a Mac, and Steve Jobs may have me killed for saying this, but I strongly urge you to buy it configured with the least amount of RAM possible, and add it after market, even if it means you have two or more sets of warranties to deal with … this RAM upgrade would have been over $9,000 had I purchased the machine that way through Apple, but only drained me of a bit over $1,000).  I’m not going to tell you about my displays, because I’d like to help you avoid getting drool on your keyboard.  If you haven’t already.  My motto is, why get something that is adequate, when you can spend a little more on something that will last longer and keep you happier in the meantime?  I’m not talking about a computer for a hobbyist, or your mom, but rather for those of you who spend many hours in front of one both at work and at play.

A few things are a little slower when I VPN and work remotely, of course; but this has more to do with the VPN and the network traffic in and out of the office, than the fact that I am using a Mac.  One common symptom is typing a query within Management Studio, inside the RDC window, and then watching the cursor slowly catch up.  But there are other options.  To summarize, if you are considering using a Mac even if everyone around you thinks you need Windows, you can:

1. Do what I do most of the time: run a Remote Desktop Connection session against the workstation at the office, and work inside of it.  Several tasks I do in the host rather than within the RDC; for example, Word for Mac is just as capable as the Windows version on my office PC, and Entourage works just great for e-mail (just make sure you buy the right version of Office for the Mac; the home and student edition, for example, does not have Exchange support).  For Excel I still find the Windows-based version easier to use, but your mileage may vary. 
2. Use development tools inside of a local Windows virtual machine.  You see, as long as I have a VPN up and running on the Mac (the host), I can set up any virtual machine to just piggyback on the host’s connection, and then work from there.  I shift the slowness factor from typing and display issues (which can be annoying) to pulling results over the VPN and local host (which can be a different kind of annoying).  Some people swear by VMWare Fusion, some use Parallels, and still others use the free VirtualBox (though I don’t know if it supports x64 guests).  You should try all three and see what works best for you… for me it is VMWare Fusion.  Also, I install Windows within Boot Camp, so if I really, really, really need to boot into Windows (e.g. to test Hyper-V stuff), I can.  Of course as long as I continue to be stubborn, and insist on running an x64 OS, in that case I won’t be able to connect to work. 
3. Run a Management Studio-like tool within Mac OS, in many scenarios obliterating the need for a VM or a Remote Desktop Connection.  I started using Aqua Data Studio 7.0 last year, and initially was very impressed, but ran into some stability issues - one where I actually lost work (I want to stress that these were related to Apple’s Java VM and were not the fault of the vendor).  I just installed version 7.5 today, and am giving it a whirl again.  There are other tools you might try, such as RazorSQL.  If you have experience with these or other tools, connecting to SQL Server databases from Mac OS, I’d love to hear about them so I can continue to spread the word.

My single biggest problem with using both platforms: I use the same slim Apple keyboard both at work (with a PC) and at home (with a Mac), which for most typing is fantastic, as there is no shift in finger movements depending on where I am… with one exception.  The CMD key at home becomes the CTRL key at work for operations I perform A LOT: copy & paste.  This is extremely frustrating, and while I have found several key re-mappers that claim they can help fix this problem, none of them work for these specific keys, since both are essential for core functionality (primarily re-assigning Ctrl+Alt+Del on Windows is the fix that I haven’t yet managed to get working).  After a few miscues I end up right-clicking and using the context menu.  So, watch out for that one, and if I get around to dealing with it in a satisfactory way, I’ll try to get the word out.

The only other compatibility problem I’ve had (which @mike_walsh was quick to remind me of, thanks Mike!) was the last time I spoke at the New England SQL Server User Group, we had a real problem convincing the projector to correctly display the virtual machine, making my demos horrible.  The next time I speak (June 13th at CTDOTNET) I will bring both the MBP and a 15″ MacBook unibody, running the virtual machine demos off the latter.  I am banking on the fact that switching between Mac and Windows mid-stream caused the problem, but hopefully their projector can handle multiple inputs.

Next on my shopping list is the new 17″ MacBook Pro with its awesome alleged 8-hour battery life.  I will probably splurge on the SSD if, for no other reason, than to lessen the effects of hot laptop meeting white, computer-dork thighs.  But first, I need a good excuse to replace my “aging” MBP.  It just doesn’t need replacing; for the most part, it is still operating as it did on day one.  (With the notable exception of a video card problem last year, which was common across the entire line, and which was fixed quickly and happily out of warranty.)  Maybe I can push it down the stairs or “forget” it somewhere.  Anybody in the market for one? Bueller?

Anyway, after all of that verbal diarrhea, I hope I have illuminated some of the reasons I have chosen to use a Mac where I can, and how I have worked around some minor issues that have come up.  If you have any questions I haven’t covered, please feel free to comment below, or contact me directly (via twitter: @aaronbertrand or e-mail: abertrand@otolabs.com).

And when people call you crazy, ignore them.  Even though they’re probably right.

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Aaron Bertrand
Senior Data Architect, OTOlabs
http://www.otolabs.com

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