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Search engine optimization and positioning: a vital part of any online marketing mix

OTOi, Media Team | One To One Interactive
May 29, 2002

To capitalize on some of the most qualified traffic on the web, marketers should not only be including Search Engine Optimization and Positioning (SEOP) in their strategy, but striving to make it a priority. Today, firms are able to take advantage of SEOP via three primary tactics:

  1. Search Engine Submission — At the most basic level, this entails submitting your web site to the top Search Engines and managing your site's metatags and links in order to appear higher in search rankings.
  2. Keyword Buys — Traditionally a banner on the results page of a query, but more recently has taken the form of text links and other sponsorships.
  3. Paying for Positioning — In this new addition to the world of search, marketers can now pay their way to the top on pay-for-positioning engines such as Overture.
A holistic approach including all three main tactics is the best way for marketers to find themselves winning in the SEOP game.

SEOP is successful because it allows marketers target valuable, motivated, and ready-to-act customers. A recent study by NDP Group & Overture.com has revealed that the majority of people who have purchased online have used Search Engines as their primary starting point (see figure 1).

(Figure 1: NDP Group/Oveture.com Study of Online Purchase Points of US Internet Users. February 2001)



Furthermore, using search engines is second only to e-mail as the top activity of online users, with over half of all online consumers using search engines at least once a week (US Department of Commerce 2002).

SEOP tactics not only deliver a valuable target audience, they are also EXTREMELY cost efficient. Paid for positioning services like Overture and Google allow marketers to bid on or buy outright keywords that will place them at the top of the most well know search engines for anywhere between $0.05 to $0.21 per click. Firms like IMPAQT and iPROSPECT, who specialize in managing the submission process for websites and provide technical consultation around optimize site structure, meta tags, and linking strategy to improve listing results, charge just $20k-$90k a YEAR. Finally, the cost for buying keywords from the search engines directly and subsequently serving targeted ads ranges from $18-$45 CPM; such low costs of entry, coupled with conversion rates of 2-4% higher than regular banner ads and third party e-mails, SEOP makes a compelling case for improved ROI.

However, the SEOP landscape is one that is cluttered with many search engines and optimizers and the tactics involved with SEOP are often technical and require rigorous attention to implementation, tracking and reporting. Therefore, Fortune 500 marketers should consider outsourcing their SEOP activities to experienced vendors. Interactive marketing firms with a strong new media practice and experience in negotiating, managing, and optimizing online media are good places to look to help manage keyword media buys or pay for performance keyword positioning investments. Marketers should likewise seek out search engine positioning firms who have mastered such tasks as keyword selection, site analysis and recommendations, link popularity strategy, site optimization, metrics for measuring the increase in site traffic, directory submissions, and avoiding spam (i.e. hiding keywords within an HTML page to trick spiders into ranking the page for content other then what is available).

Below are guidelines to follow when considering SEOP companies:

Set-up Fees should include:

  • Initial site report (including keyword search)
  • Optimization of metatags & visible content on existing site
  • Information pages (bridges, gateway, doorway)
  • Submissions (manual submissions preferred except for sites with more than 100 pages)

Maintenance Fees:

  • Should not be required
  • Should be dependent on client needs (i.e. if client is using popular terms, more need for maintenance)

Contracts:

  • Often quarterly or month-to-month after initial period

Where work resides:

  • 99.5% of time you want the work to reside on your own domain's servers

Reporting:

  • At start of campaign — request weekly reports
  • After start, weekly is recommended if using a paid listing campaign
  • Solid results can take up to 1-3 months after launch

Search Engines/Directories:

  • Only a certain few search engines actually count. Don't let a company just put you in any or all. If the client serves a particular niche, there may be search engines or directories that focus 100% on their marketplace. A good SEOP company will recognize this.

Submission:

  • Manual is preferred except for sites with more than 100 pages
  • Automated submission programs can be very unreliable. Make certain you research the one that the SEOP company uses — if they use automation over manual.

Metatags:

  • A good firm will not use metatags as its sole tactic. Instead, use them in conjunction with other tactics.

Reciprocal linking popularity:

  • Do not select a SEOP firm that says they can get the client linked on thousands of sites. In most cases, they would use free-for-all (FAA) sites to do this, which is a practice that does not impress search engines.
  • Good companies will improve popularity by personally requesting links from other sites related to your own and then detailing how that link is written and placed

Changing/altering body text:

  • Good search engine companies will have a copywriter on staff or under contract. Techies do not make good copywriters.
  • Do not use a company that repeats a keyword as a way to appeal to search engines.

Cloaking:

  • Cloaking is the practice of redirecting search engines to pages other than those used to attain the initial ranking.
  • Cloaking is frowned upon in the industry and any firm that practices such tactic should be avoided.

Mirror/multiple domains:

  • If a firm uses this tactic, make certain we understand their goal and what they're hoping to achieve

Hiding Keywords/invisible text:

  • Spam tactic. Do not use a firm that uses this tactic

Alternative text/tags:

  • Want to include this especially if site contains lots of images

Keyword Research:

  • Most important facet of SEOP
  • After a firm completes keyword research, expect the following:
  • List of competitive keywords relating to your site.
  • List of suggested words, phrases, synonyms & common typos
  • Estimates for the amount of traffic you can expect
  • Past traffic for the keywords suggested
  • Personal recommendation on which words are worth investing in

In summary, Search Engine Optimization and Positioning will allow web users who are hunting for your site to find it. It will present people with easier access to the products and services that your site offers. The amount of qualified leads and sales at inexpensive costs will be plentiful if a proper SEOP strategy is executed. Marketers have the ability to give people who are actively in the buying process exactly what they want both efficiently and effectively, and therefore SEOP should be a priority.

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